Find out how to act as an effective mediator.
No matter how hard you try, your team will have to deal with negative conflicts.
Whether the problem is a constantly negative teammate or an extremely tight–and therefore tense–deadline, you can’t afford to let team members’ arguments grow out of control.
“When teammates get bogged down in arguments and resentful feelings, your productivity and team morale plummets,” warns professional development specialistCarole Townsley.
Use these techniques to tackle negative conflicts[…]