Handle a team conflict with calm professionalism.
“Interpersonal conflict often occurs because we make assumptions about other people. We interpret their words or behavior from our own perspective and make a judgment about them,” says Carol Rovello, a senior consultant with human resource consulting firms Workplace Dynamics in Owings Mills, MD and Strategic Workplace Solutions in Asheville, NC. “This interferes with our subsequent interactions.”
And not understanding where other people are “coming from” leads to conflict. The[…]