Handle your team’s complainer with some patience.
Grumpy coworkers can be difficult to talk to and work with–not to mention irritating. But there are ways that you can communicate with your “glass-is-half-empty” coworker without having to pull your own hair out.
Bill Lampton, Ph.D. offers some solutions in his article, Six Ways to Succeed with Crankpots:
- Always communicate face-to-face, if possible. There can be too much ambiguity in phone calls and e-mails that can further aggravate your disgruntled coworker. Face-to-face[…]