Customers First

How To Handle Returns And Get A Return Customer

Dartnell's Customers First

Tip: Be polite and patient to make the experience satisfying for the customer.

Customers who are returning a product usually aren’t happy–whatever the reason for the return, they didn’t get what they expected and ended up with yet another item on their to-do lists.

But you can make them feel good about your organization–and likely to return or even make another purchase on that visit–if you handle the situation right.

Here are tips for making returns a[…]


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