Here are some positive statements to use when providing feedback to employees.
Your employees look to you for constructive ways to improve their performance. Avoid the temptation to spout what management consultant Richard E. Byrd, author of Say the Magic Words, calls a “zinger,” or a phrase that does more harm than good. Statements like “It looks like Ramona will be late as always” do little to solve problems. Moreover, they frustrate employees and cause you to[…]