Handle employee’s anger by turning on your sympathy.
If your corporation has recently downsized, your remaining employees are probably worried that they’ll be next to go. Compound this fear with additional work, and you’ve got yourself a staff of frustrated employees.
Unfortunately, during uncertain times your employees may displace their frustration on you, their immediate supervisor. Most importantly, don’t take this personally. You know that you are not the one who authorized the layoffs, but your[…]