Why? Your customers will love you even more.
If you’re unhappy with the way your coworkers treat customers, set the example you think they should follow.
Dealing with customers can be frustrating, and sometimes that frustration festers in service reps as a bad attitude or an “us versus them” mentality. But customers are every business’s livelihood and should be treated as such. So when you notice your fellow service reps have negative attitudes toward customers, fight[…]