Customers First

Win Customers With A Direct Approach

Dartnell's Customers First

Here are 5 reasons to favor face-to-face communication over e-mail or a phone chat.

Your customers are bombarded daily by advertisements and marketing campaigns–whether on television, radio or the Internet.

Customers have learned to ignore e-mail spam, blogs, instant messages, television, automated phone calls and other mass-market campaigns, says consultant and trainer Alan Bayham of Bayham Consulting, LLC.

The simplest way to grab–and hold onto–customers’ attention is also the most basic: Talk to them face-to-face. Here’s why you should schedule[…]


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