Customers First

Preserve Your Integrity With These E-mail Do’s and Don’ts

Dartnell's Customers First

Important: Always proofread before you click ‘send.’

A simple e-mail has the potential to come back and haunt you if you don’t craft it carefully. Use these tips when corresponding with customers and coworkers to avoid embarrassing yourself.

  • Do¬†use the same attention to detail when drafting an e-mail to a coworker as you would if you were writing to a customer. Incorrect punctuation and misspellings are sloppy, and if your coworker forwards your e-mail to your[…]

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