Whether face-to-face or on the phone, your professional behavior is key
If you think you can behave any way you like with your customers and it doesn’t matter, think again.
Your agency’s reputation could suffer if you’re offending your customers by not caring about your behavior. Make sure you win them over with perfect behavior on your next customer appointment or call.
Take a look at these etiquette tips from Elinor Stutz, author of the book Nice Girls Do Get[…]