Customers First

Bow Out Gracefully

Dartnell's Customers First

Use these 2 phrases to politely end your conversation with a chatty customer.

It happens to every customer service representative: A customer calls with a concern or new order, and after you’ve finished the conversation, he still wants to chat. But you’ve got mountains of work to do. Here are some techniques to end a chat politely:

  • “I had better let you go.” This simple phrase shows the customer that you value his time, but also signals[…]

Subscribe to Dartnell's Customers First

(get full access to archives and more)