Customers First

Make The Most Of Your First Impressions

Dartnell's Customers First

Get off on the right foot by sounding confident and genuine.

First impressions can be everything, especially when you’ve got a new customer on the line. Knock their socks off with these tips from Suellen Richardson of Phone Pro:

  • Be fun and interested in the customer. You don’t want to sound like you’re bored with her or give her the impression that you’re a boring person.
  • Be polite and genuinely kind to your customer. You don’t have to overdo it;[…]

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