Customers First

Practice These 7 Best-Service

Dartnell's Customers First

Hint: Form a team of “specialists” to deal with your customer’s special questions.

No customer wants to be transferred from polite service rep to indifferent executive. Perfecting your customer services is not a job for one person or team. Your entire company must be involved in the process.

You can build an outstanding company-wide customer service team by following seven basic principles, according to¬†The Best Service Is No Service: How To Liberate Your Customers From Customer[…]


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