Customers First


Use A ‘Contact Plan’ To Connect With Your Customers

Dartnell's Customers First

Don’t let your customers think you’ve forgotten them. Staying in regular touch will ensure repeated business.

Which company do you think customers are most likely to stick with: the one that checks in with them regularly or the one they never hear from?

“A customer contact plan can make all the difference between maintaining or losing valuable customer relationships,” says Richard Gorham, author of 10 Quick Steps To Leadership Development.

A successful contact plan should include activities that will:

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