Pledge to start the new year with a smiling face and a positive outlook.
Think you can motivate your customer service team and astound your customers when you walk through life with a bad attitude? Think again.
You may think your negative thoughts are harmless, but they “are sabotaging your career and making failure certain,” says business expert Kelle Sparta.
But you don’t have to let your attitude slow down your business or hamper your agents’ productivity. Try[…]