How to Write Effective Customer Service E-mails
- By
- Dartnell
In Stock.
e-Books: Delivered electronically
Books/DVDs/CDs: 3-5 business days
Newsletters: Delivered monthly
e-Books: Delivered electronically
Books/DVDs/CDs: 3-5 business days
Newsletters: Delivered monthly
Product Description
An e-mail is an e-mail is an e-mail, right? Wrong. Go through this book and you’ll be surprised how writing a reply to a general query can be so different from a trouble-shooting e-mail. Featuring chapters and a Grammar Index, this book is just what you need to make your customers feel that they are in good hands.
Click with Customers: How to Write Effective Customer Service E-mails by Dartnell: Print $62.45, e-book $22.95. This book will teach you how to write effective customer service e-mails.
