Connecting With Customers and Bouncing Back From Mistake
- By
- Dartnell
In Stock.
e-Books: Delivered electronically
Books/DVDs/CDs: 3-5 business days
Newsletters: Delivered monthly
e-Books: Delivered electronically
Books/DVDs/CDs: 3-5 business days
Newsletters: Delivered monthly
Product Description
Alright, so you committed a mistake and the customer is angry. Maybe you were, or weren’t, responsible for it but now’s the time to do some damage control. And now’s the time you need this book. Bounce back from that embarrassing situation you’re in. And make sure the customer goes home happy, satisfied and stays your customer.
Alright, so you committed a mistake and the customer is angry. Maybe you were, or weren’t, responsible for it but now’s the time to do some damage control. And now’s the time you need this book.

