Customer Service Books

10 Ways To Cool Off Hot Customers

$25.95

Connecting With Customers and Bouncing Back From Mistake

$22.50

How to Write Effective Customer Service E-mails

$22.95

How to Develop Powerful Telephone Skills

$20.00

Rate Your Customer Care: 80 Quick Quizzes

$20.00

Essential Customer Service Phone Etiquette

$19.00

Magical Customer Service: Creating a Training Program

$11.95

A Positive Work Climate

$19.00

How to Bounce Back From Customer Service Blunders

$20.95

Customer Service Manager's Idea-A-Day Guide

$23.95

Magical Customer Service

$11.95

Magical Customer Service: Coaching Secrets Revealed

$11.95

Creating Customer Service Teams

$11.95

Performance Reviews And Feedback

$19.00

Dartnell's Customers First

$149.00

Grouches & Gripes

$17.95

225 Quick Tips to Put Your Customers First

$19.00

What Would You Do?

$23.95